Gillig
- Manage user accounts
- Maintain system and network facilities
- Administer servers
- Ensure proper work of peripherals
- Help deploy a new company-wide Help Desk system in under 3 months. New system adds many value added features such as direct drag and drop media, advanced metrics and many more benefits.
- Install and configure new software/hardware
- Fix hardware and software failures
- Perform morning checks on software/hardware
- Respond to technical queries
- Ensure system performance
- Regularly update OS or application software if there are new versions
- Elaborate recovery and backup policy; ensure data backup and recovery
- Design and deploy networks
- Maintain network communication and connectivity
- Comply with the standards of using computer systems and networks
- Ensure network and system security; communicate security policy to the users
- Document configuration of the system
- Negotiate with vendors on new hardware
- Help transition Corporate workforce from working almost entirely from the office to Work From Home (WFH) amid COVID-19 Pandemic in less than a week.
- Lead deployment of 5 Infrared Cameras to help measure body temperature of Employees, Vendors, and Customers coming onto our campus. In an effort to help lower the exposure of infectious diseases to our workforce.
- Coordinate meetings with TACs to help ensure infrastructure meets the latest stability and security standards.
- Coordinated meetings to deploy a new production time clock system campus wide.